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About us

3MAL is a mission-driven platform born out of a simple insight: millions of skilled workers in the Arab world operate without visibility, security, or digital tools.We created 3MAL to change that — by offering clients a reliable way to book services, and artisans the protection and recognition they deserve.

Made for MENA & Africa.

Built to bring trust and dignity to the informal workforce.

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Meet the Team

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Sadri Ben Ahmed

Founder & CEO

Vision, Product &

Partnerships

photo

CTO

Platform Architecture &

Security

photo

COO

Operations Lead. Artisan Onboarding, Quality Control

photo

Product & UI/UX

Mobile-first,

User-centered Design

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Our Mission

✔ Create Value: To create a standard of trust between customers and artisans and become the industry benchmark in the MENA region.

✔ Structure a Market: To promote artisans, protect customers, and structure a reliable and fair home services market.

✔ Gateway for insurers: To become the gateway for insurers to access a massive, under-served market.

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Creating Insurance-Powered Home Services

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Our Roadmap

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Corporate Values

At 3MAL, we’re building more than a digital solution — we’re building a trusted system where skilled people thrive, homes get safer, and every service comes with fairness, protection, and pride.

 

1. Trust by Design

We earn trust through transparency, reliability, and accountability — every feature in 3MAL is built to reinforce confidence between clients, artisans, and the platform.

 

2. Dignity in Work

We believe artisans deserve better: better tools, fair pay, insurance coverage, and recognition for quality work. We exist to elevate their role in society.

 

3. Protection is Power

Every job deserves protection. We embed insurance and safeguards into the workflow so no one is left vulnerable — not the client, nor the artisan.

 

4. Structure Enables Growth

From chaos to clarity — we bring order to a fragmented market. Structure allows artisans to grow professionally and helps clients make informed choices.

 

5. Built for MENA, Built to Scale

We design with local realities in mind — language, informality, regulation — while always preparing to scale across Arab and emerging markets.

 

6. Fairness in Every Transaction

No hidden fees, no games — just clear terms, secure payments, and mutual respect.

photo

Contact & Press Kit

Want to collaborate, invest, or feature 3MAL?

Reach out to our team for partnerships, media inquiries, demo access, or investment decks.

For Users ®

How It Works

Client Login

Artisan login

Support

FAQ

Trust & Safety ®

Insurance

Trust Score

Escrow

Dispute Process

For Investors ®

About Us

Vision

Founder’s Letter

Contact

Legal ®

Terms

Privacy

Privacy ®

Cookie Policy

Contact Links:

Email: sbenamed@gmail.com

Adress: Tunisia (HQ)

photo

About us

3MAL is a mission-driven platform born out of a simple insight: millions of skilled workers in the Arab world operate without visibility, security, or digital tools.We created 3MAL to change that — by offering clients a reliable way to book services, and artisans the protection and recognition they deserve.

Made for MENA & Africa.

Built to bring trust and dignity to the informal workforce.

photo
photo

Meet the Team

photo

Sadri Ben Ahmed

Founder & CEO

Vision, Product &

Partnerships

photo

CTO

Platform Architecture &

Security

photo

COO

Operations Lead. Artisan Onboarding, Quality Control

photo

Product & UI/UX

Mobile-first,

User-centered Design

photo

Our Mission

✔ Create Value: To create a standard of trust between customers and artisans and become the industry benchmark in the MENA region.

✔ Structure a Market: To promote artisans, protect customers, and structure a reliable and fair home services market.

✔ Gateway for insurers: To become the gateway for insurers to access a massive, under-served market.

photo

Creating Insurance-Powered Home Services

photo

Our Roadmap

photo
photo

Corporate Values

At 3MAL, we’re building more than a digital solution — we’re building a trusted system where skilled people thrive, homes get safer, and every service comes with fairness, protection, and pride.

 

1. Trust by Design

We earn trust through transparency, reliability, and accountability — every feature in 3MAL is built to reinforce confidence between clients, artisans, and the platform.

 

2. Dignity in Work

We believe artisans deserve better: better tools, fair pay, insurance coverage, and recognition for quality work. We exist to elevate their role in society.

 

3. Protection is Power

Every job deserves protection. We embed insurance and safeguards into the workflow so no one is left vulnerable — not the client, nor the artisan.

 

4. Structure Enables Growth

From chaos to clarity — we bring order to a fragmented market. Structure allows artisans to grow professionally and helps clients make informed choices.

 

5. Built for MENA, Built to Scale

We design with local realities in mind — language, informality, regulation — while always preparing to scale across Arab and emerging markets.

 

6. Fairness in Every Transaction

No hidden fees, no games — just clear terms, secure payments, and mutual respect.

photo

Contact & Press Kit

Want to collaborate, invest, or feature 3MAL?

Reach out to our team for partnerships, media inquiries, demo access, or investment decks.

For Users ®

How It Works

Client Login

Artisan login

Support

FAQ

Trust & Safety ®

Insurance

Trust Score

Escrow

Dispute Process

For Investors ®

About Us

Vision

Founder’s Letter

Contact

Legal ®

Terms

Privacy

Privacy ®

Cookie Policy

Contact Links:

Email: sbenamed@gmail.com

Adress: Tunisia (HQ)

photo

About us

3MAL is a mission-driven platform born out of a simple insight: millions of skilled workers in the Arab world operate without visibility, security, or digital tools.We created 3MAL to change that — by offering clients a reliable way to book services, and artisans the protection and recognition they deserve.

Made for MENA & Africa.

Built to bring trust and dignity to the informal workforce.

photo
photo

Meet the Team

photo

Sadri Ben Ahmed

Founder & CEO

Vision, Product &

Partnerships

photo

CTO

Platform Architecture &

Security

photo

COO

Operations Lead. Artisan Onboarding, Quality Control

photo

Product & UI/UX

Mobile-first,

User-centered Design

photo

Our Mission

✔ Create Value: To create a standard of trust between customers and artisans and become the industry benchmark in the MENA region.

✔ Structure a Market: To promote artisans, protect customers, and structure a reliable and fair home services market.

✔ Gateway for insurers: To become the gateway for insurers to access a massive, under-served market.

photo

Creating Insurance-Powered Home Services

photo

Our Roadmap

photo
photo

Corporate Values

At 3MAL, we’re building more than a digital solution — we’re building a trusted system where skilled people thrive, homes get safer, and every service comes with fairness, protection, and pride.

 

1. Trust by Design

We earn trust through transparency, reliability, and accountability — every feature in 3MAL is built to reinforce confidence between clients, artisans, and the platform.

 

2. Dignity in Work

We believe artisans deserve better: better tools, fair pay, insurance coverage, and recognition for quality work. We exist to elevate their role in society.

 

3. Protection is Power

Every job deserves protection. We embed insurance and safeguards into the workflow so no one is left vulnerable — not the client, nor the artisan.

 

4. Structure Enables Growth

From chaos to clarity — we bring order to a fragmented market. Structure allows artisans to grow professionally and helps clients make informed choices.

 

5. Built for MENA, Built to Scale

We design with local realities in mind — language, informality, regulation — while always preparing to scale across Arab and emerging markets.

 

6. Fairness in Every Transaction

No hidden fees, no games — just clear terms, secure payments, and mutual respect.

photo

Contact & Press Kit

Want to collaborate, invest, or feature 3MAL?

Reach out to our team for partnerships, media inquiries, demo access, or investment decks.

For Users ®

How It Works

Client Login

Artisan login

Support

FAQ

Trust & Safety ®

Insurance

Trust Score

Escrow

Dispute Process

For Investors ®

About Us

Vision

Founder’s Letter

Contact

Legal ®

Terms

Privacy

Privacy ®

Cookie Policy

Contact Links:

Email: sbenamed@gmail.com

Adress: Tunisia (HQ)